Once your form is created, you need to get it in front of your customers.

Loveboard gives you several ways to share your collection form.

Public URL

Every form has a unique public URL:

https://app.loveboard.io/{workspace-slug}/{form-slug}

For example, if your workspace slug is acme and your form slug is customer-feedback, the URL would be:

https://app.loveboard.io/acme/customer-feedback

How to Get Your Form URL

1. Go to Forms in the sidebar
2. Find the form you want to share
3. Click on the form to open it
4. Copy the public URL

Where to Share

• Email — Send personalized emails to customers asking for testimonials. Include the form link directly.
• Social media — Post the link on Twitter/X, LinkedIn, Facebook, or Instagram
• Messaging apps — Share via Slack, WhatsApp, or direct messages
• QR code — Generate a QR code from the URL for physical materials (business cards, packaging, receipts)
• In-product — Add the link to your app's dashboard, settings, or post-purchase flow
• Newsletters — Include a testimonial request in your email newsletter
• Support interactions — After resolving a support ticket, share the link with satisfied customers

Embedding on Your Website

You can also embed the form directly on your website so customers can submit testimonials without leaving your site.

Best Practices for Sharing

Timing Matters

Ask for testimonials at the right moment:

• After a positive interaction — Just resolved a support ticket? Customer just praised you? Ask now.
• After a milestone — Customer has been using your product for 30/60/90 days
• After a purchase — Include in post-purchase email flows
• After a success — Customer achieved a goal with your product

Personalize Your Ask

Generic "please leave a review" requests get ignored. Personalized asks work better:

• Use the customer's name
• Reference their specific use case or achievement
• Explain why their testimonial specifically would be valuable

Make It Easy

• Send the direct link — don't make them navigate to find the form
• Mention how long it takes ("It takes less than 2 minutes")
• If you want video, say so explicitly ("A quick 30-second video would be incredible")

Follow Up (Gently)

If a customer doesn't respond to your first ask, it's okay to follow up once. Don't over-follow-up — it damages the relationship.

Offer Context

Some customers don't know what to say. Give them prompts:

• "What problem did [product] solve for you?"
• "What would you tell someone considering [product]?"
• "What's your favorite feature and why?"