A collection form is the primary tool in Loveboard for gathering testimonials from your customers.

It's a hosted, customizable web page where customers can submit text reviews, record video testimonials, or both — depending on how you configure it.

How Collection Forms Work

When you create a collection form, Loveboard generates a unique public URL for it. You share this URL with your customers, and when they visit it, they see a branded form where they can submit their testimonial.

The flow looks like this:

1. You create a form with your branding, custom fields, and preferences
2. You share the form URL with customers (via email, social media, your website, etc.)
3. Customers visit the URL and see your branded form
4. They submit their testimonial — text with a star rating, a video recording, or both
5. The testimonial appears in your Loveboard dashboard with a "New" status
6. You review and approve it to make it visible in your embeds

No login is required for your customers. They simply visit the link, fill out the form, and submit. It's designed to be as frictionless as possible.

What Makes Loveboard Forms Different

In-Browser Video Recording

Unlike other testimonial platforms that require customers to upload pre-recorded files, Loveboard lets customers record video testimonials directly in their browser. No app downloads, no file management, no friction. They click "Record," use their webcam, review, and submit.

Fully Customizable

Every aspect of the form can be tailored to your brand:

• Your company logo at the top
• Custom headline and subtext
• Choose which fields to include and which to require
• Custom thank-you page or redirect after submission
• GDPR consent checkbox and privacy policy link

Built-In Analytics

Every form automatically tracks views, submissions, and conversion rates. You can see which forms are performing well and optimize accordingly.

Form Types

When creating a form, you choose what types of testimonials it accepts:

Text Only

Customers write a review and give a star rating. Best for quick, easy-to-collect feedback. Works on any device and browser without special requirements.

Video Only

Customers record a video testimonial using their webcam and microphone. Best for high-impact, authentic social proof. Requires a device with a camera and a modern browser.

Both (Text & Video)

Customers choose whether to submit text or video. This maximizes your collection rate — customers who are camera-shy can submit text, while enthusiastic fans can record video.

Recommendation: Unless you have a specific reason to limit the format, choose Both. It gives your customers flexibility and ensures you collect the most testimonials possible.

Form Limits by Plan